I've recently retired from Microsoft after 25 years of service there as a Senior Content Designer with specializations in terminology and accessibility. (Content design is the practice of crafting the words users see in a product--buttons, labels, error message, instructions--so they're clear, helpful, and easy to understand.) Prior to that, I was a technical writer, writing long-form documentation for Windows Server and Windows Update for the enterprise IT audience at docs. microsoft.com. You can find samples of my content design work here, along with a few personal projects for fun.